Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Martinez

Alpharetta,GA

Summary

Dynamic Sales and Leasing Consultant with a proven track record at Global Imports BMW, enhancing lead generation and conversion rates through effective relationship building and sales presentations. Skilled in multitasking and internet communication, I excel in creating valuable customer experiences and fostering repeat business. Achieved significant occupancy and customer base growth by leveraging goal-oriented strategies.

Overview

6
6
years of professional experience

Work History

Sales and Leasing Consultant

Global Imports BMW
12.2022 - Current
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Trained and implemented new and established team members on product knowledge, and brand history.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Conducting vehicle appraisals using SIMS software, strategically enhancing gross profit for preowned vehicle department.
  • Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.

Sales and Leasing Consultant

Nalley Lexus Roswell
03.2021 - 12.2022
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Developed strong relationships with customers for repeat business and referrals.
  • Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

BDC Representative

Asbury Automotive Group
05.2019 - 03.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Collaborated with sales and effectively managed and distributed over 500 leads across six BMW locations within the Asbury automotive group, optimizing sales opportunities, and operations.
  • Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.
  • Streamlined appointment scheduling for increased efficiency and improved customer experience.
  • Facilitated seamless hand-offs between departments by effectively communicating client needs and expectations.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.


Education

Business

Gwinnett Technical College
Lawrenceville, GA

High School Diploma -

South Forsyth High School
Cumming, GA

Skills

  • Goal oriented
  • Office organization
  • Sales presentations
  • Relationship building
  • Lead generation
  • Internet communication
  • Script use
  • Multitasking Abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales and Leasing Consultant

Global Imports BMW
12.2022 - Current

Sales and Leasing Consultant

Nalley Lexus Roswell
03.2021 - 12.2022

BDC Representative

Asbury Automotive Group
05.2019 - 03.2021

Business

Gwinnett Technical College

High School Diploma -

South Forsyth High School
Bryan Martinez