Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Mendez

Oviedo,FL

Summary

Customer-focused professional with expertise in service delivery and team collaboration. Demonstrates strong problem-solving skills and commitment to food safety protocols, enhancing overall shopping experiences. Delivers attentive service to foster customer satisfaction and communicates effectively with teams to resolve issues, ensuring a positive workplace environment.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Publix
Orlando, Florida
03.2025 - Current
  • Assisted customers with product selection, enhancing satisfaction and encouraging repeat business.
  • Prepared deli meats and cheeses according to customer specifications.
  • Offered samples to engage customers and promote specials.
  • Maintained cleanliness and organization of deli display area to enhance customer experience.
  • Followed food safety guidelines during food handling and preparation.
  • Sanitized work areas, ensuring the cleanliness of surfaces, equipment, and floors.
  • Collaborated with team members to enhance service efficiency.
  • Promptly responded to customer inquiries in a friendly manner.
  • Greeted customers with professionalism and courtesy.

Server

Haggen Dazs
North Miami, Florida
07.2024 - 12.2024
  • Delivered exceptional customer service in high-volume dessert shop, enhancing customer satisfaction.
  • Greeted customers, answered inquiries, and recommended specials to drive sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new servers on menu items and service standards, ensuring consistent service quality.
  • Collaborated with team members to ensure smooth service delivery.
  • Operated point-of-sale system for order processing and payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Bachelor of Science - Biomedical Sciences

University of Central Florida
Orlando, FL
06-2029

High School Diploma -

Hallandale High School
Hallandale, FL
06-2024

Skills

  • Food safety compliance
  • POS system operation
  • Point of sale proficiency
  • Cash register operation
  • Accurate money handling
  • Shrink control
  • Product merchandising
  • Merchandising displays
  • Product displays and showcases
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Customer service
  • Customer communication
  • Verbal communication
  • Upselling
  • Strong work ethic
  • Upselling

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Deli Clerk

Publix
03.2025 - Current

Server

Haggen Dazs
07.2024 - 12.2024

Bachelor of Science - Biomedical Sciences

University of Central Florida

High School Diploma -

Hallandale High School
Bryan Mendez