Bryan Mesquita
Lauderdale Lakes
Summary
Dynamic sales professional with expertise in retail merchandising and a proven track record at O'Reilly's Auto Parts. Skilled in upselling and conflict resolution, I consistently enhance customer experiences while maintaining efficient operations. Adept at inventory control, I strive to optimize sales strategies and drive business success.
Overview
7
7
years of professional experience
Work History
Sales Associate
O'Reilly's Auto Parts
11.2024 - 02.2025
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Store Associate
Target
06.2021 - 11.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Representative
DIRECTV
05.2021 - 01.2022
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Sought ways to improve processes and services provided.
Driver
Uber
03.2020 - 04.2021
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Cashier
Publix
08.2018 - 02.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek06-2024
Skills
- Retail loss prevention
- Upselling
- Adapt to diverse groups
- Sales strategies
- Inventory control
- Retail merchandising expertise
- Money handling
- Conflict resolution
Languages
Spanish
Limited Working
Timeline
Sales Associate
O'Reilly's Auto Parts
11.2024 - 02.2025
Store Associate
Target
06.2021 - 11.2024
Customer Service Representative
DIRECTV
05.2021 - 01.2022
Driver
Uber
03.2020 - 04.2021
Cashier
Publix
08.2018 - 02.2020
High School Diploma -
Coconut Creek High School
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