Bryan Navarro

Oversee daily operations on the ship dock and manage a team of employees to ensure efficient and effective workflow. Implement strategies to optimize productivity, improve associate experience, and achieve performance targets.

• Manage a team of 30-100+ employees.
• Drove network quality improvement in the Chicago region at 3 different sites in 2023.
• DEA A3 owner driving quality improvements in 7 key projects. Driving site actions to improve DEA performance and providing mentorship to the 7 process assistants assigned to projects.
• Key stakeholder in the OXR1 fill rate summit in April of 2023.
• Development of new leaders on the outbound ship dock.

Learned from key leaders in several Amazon operation branches. Adapted to last minute change to remote opportunity learning a critically onsite role.

• Presented Intern Project proposing new business line for Amazon.
• Questioned different operations leaders to better understand different responsibilities of the role of Area Manager.
• Worked with a team of several interns and a mentor PM to develop management and operations skills.