Bryan Ramirez
Five Guys
Indianapolis,IN
1
Certification
1
year of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Shift Lead
10 Months- Led team during peak hours, ensuring efficient service and customer satisfaction.
- Trained new employees on food preparation standards and safety protocols.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
- Resolved customer complaints swiftly, reinforcing brand loyalty and positive experiences.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma
Skills
Performance improvement
Quality control
Cash handling
Problem-solving
Flexible schedule
Certification
ServSafe Manager Certification | National Restaurant Association
Issued: May, 2025 | Expires: May, 2030
Languages
Spanish
Professional Working
Timeline
Shift Lead
Five Guys
10.2025 - CurrentRead More
Arsenal Technical High School
High School Diploma
Read More