Bryan Rankin
Lawrenceburg
Summary
Dynamic insurance agent with a proven track record at Lincoln Heritage Life Insurance, excelling in client relations and policy writing. Recognized for enhancing customer satisfaction through personalized solutions and effective follow-up. Skilled in negotiation and upselling, fostering strong client connections while ensuring comprehensive coverage tailored to individual needs.
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
12
12
years of professional experience
Work History
Insurance Agent
Lincoln Heritage Life Insurance
03.2025 - Current
- Delivered personalized insurance solutions to clients, ensuring comprehensive coverage for diverse needs.
- Conducted thorough assessments of client financial situations to recommend appropriate insurance products.
- Developed and maintained strong relationships with clients, enhancing retention and satisfaction rates.
- Educated clients on policy benefits and coverage options, facilitating informed decision-making.
- Collaborated with underwriters to streamline the approval process for new policies, improving efficiency.
- Mentored junior agents, providing guidance on sales techniques and customer service best practices.
- Analyzed market trends to identify opportunities for expanding product offerings and improving competitiveness.
- Led training sessions for staff on compliance regulations and industry standards, ensuring adherence across the team.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Team Lead
Walmart
08.2016 - 11.2025
- Led team in achieving operational efficiency and meeting performance targets.
- Implemented training programs to enhance employee skills and productivity.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Coordinated scheduling and workflow to optimize staff deployment during peak hours.
- Monitored compliance with safety protocols, ensuring a secure work environment.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Security Guard
Guard Logic
09.2024 - 04.2025
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted routine patrols to identify security risks and maintain a visible presence.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping purposes.
- Maintained detailed reports on daily activities and any irregularities observed.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Truck Loader
FedEx
04.2014 - 08.2016
- Loaded and unloaded packages efficiently, ensuring safe handling and storage.
- Operated material handling equipment to streamline loading processes and improve safety compliance.
- Coordinated with team members to organize shipments, enhancing workflow and reducing delays.
- Maintained accurate inventory records to support tracking and accountability of packages.
- Trained new employees on safety protocols and operational procedures to foster a knowledgeable team environment.
- Implemented best practices for loading techniques, minimizing damage during transport and increasing efficiency.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Loaded and strapped shipments into place on trucks.
Education
No Degree - Business
University Of Pikeville
Pikeville, KY05-2016
High School Diploma -
Perry County Central High School
Hazard, KY05-2012
No Degree - Criminal Justice
Eastern Kentucky University
Richmond, Kentucky, KY04-2016
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Account management
- Life insurance
- Policy writing
- Upselling
- Negotiation
- Health insurance
Timeline
Insurance Agent
Lincoln Heritage Life Insurance
03.2025 - Current
Security Guard
Guard Logic
09.2024 - 04.2025
Team Lead
Walmart
08.2016 - 11.2025
Truck Loader
FedEx
04.2014 - 08.2016
No Degree - Business
University Of Pikeville
High School Diploma -
Perry County Central High School
No Degree - Criminal Justice
Eastern Kentucky University