Delivered exceptional customer service, boosting customer satisfaction and fostering loyalty.
Managed team schedules to ensure optimal staffing levels, meeting customer demands and supporting operational needs.
Proficiently oversee backroom operations, ensuring efficient inventory management and organization.
Conducted comprehensive new hire training, equipping team members with the skills and knowledge to excel in their roles.
Managed cash transactions and purchase orders accurately, maintained meticulous records and followed established procedures.
Education
BBA - General Managment
California State University, Fullerton
Fullerton, CA
05.2027
Associate - Business Administration
Orange Coast College
Costa Mesa
01-2024
Skills
Sales strategy
Sales operations
Customer service
Customer satisfaction
Project management
Team building
Team Development
Time Management
Problem Solving
Projects
Cigna Event - Fitting a group of 800+, Take each person through our fit process quickly., Tell them what they need., Hand them over to the next team while communicating what they'll need.