Results-driven professional with expertise in point-of-sale operations and inventory management. Recognized for maintaining high standards of customer service and resolving issues efficiently, contributing to a positive shopping experience.
Overview
9
9
years of professional experience
Work History
Cashier
Tova Inc.
Port Arthur, Texas
07.2017 - 01.2026
Handled cash, credit, and gift card transactions accurately.
Greeted customers warmly and addressed questions about store products and services to enhance shopping experience.
Assisted customers in locating specific products and provided knowledgeable advice to support informed purchases.
Delivered exceptional customer service through active listening and engagement, fostering positive customer relationships.
Trained new team members in cash register operation, stock procedures, and customer services.
Balanced daily transactions on a computerized point-of-sale system.
Followed company security procedures for handling large sums of money.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Managed inventory by restocking shelves and monitoring product levels.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Followed company policies for safety and compliance at all times.
Resolved customer complaints professionally in accordance with company policy.
Checked personal identifications during alcohol and tobacco sales.
Organized promotional displays or arranged merchandise on counters or tables to promote sales.
Reported maintenance needs for cleaning equipment to ensure operational readiness.
Conducted thorough cleaning of the entire facility on a regular schedule.