Summary
Overview
Work History
Education
Skills
Florida licensed mold assessor
Timeline
BusinessAnalyst
Bryan G See, Jr

Bryan G See, Jr

Indoor Air Quality Assessment
Middleburg,FL

Summary

Owner of Accurate Mold and IAQ Assessment LLC.

State of Florida Mold Assessor License # MRSA3797.

NORMI Certified Advanced IAQ Professional.

Prior to opening Accurate Mold and IAQ Assessment, (2019) accomplished Senior Customer Service Engineer at TOSHIBA Medical Systems (1999-2017) and entrepreneur of Superior X-Ray Services Inc. (1995-1999), I excel in system diagnostics and problem solving. Leveraging technical troubleshooting and escalation management, I enhanced operational efficiency and customer satisfaction, significantly improving service delivery and operational productivity.

Overview

6
6

Years of professional experience in IAQ

30
30

Customer Service Engineer-Medical Imaging

Work History

Owner

Accurate Mold and IAQ Assessment LLC
01.2019 - Current
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Senior Customer Service Engineer

TOSHIBA Medical Systems
11.1999 - 12.2017
  • Provided primary customer support to internal and external customers.
  • Install and maintain the TOSHIBA Aquilion One, the worlds first 320 slice CT System.
  • Answered product and service questions.
  • Recommended products to customers, thoroughly explaining details.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Installed, configured and maintained computer systems and network connections.
  • Implemented preventive maintenance procedures.
  • Researched and identified solutions to technical problems.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Owner

Superior X-Ray Services Inc.
09.1994 - 12.1999
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.
  • Researched target market to discover customer needs and analyze competitor trends.
  • Managed purchasing, sales, marketing and customer account operations.

Education

Bachelor of Science - Electrical, Electronics Engineering Technologies

University of Southern Mississippi
Hattiesburg, MS
05.1985

Skills

  • Escalation management
  • Equipment Installation
  • Hardware troubleshooting
  • Remote Support
  • Customer Education
  • Customer Service
  • Technical Troubleshooting
  • Technical Documentation
  • Device Installation
  • User Support

Florida licensed mold assessor

Owner Accurate Mold and IAQ Assessment LLC

Timeline

Owner

Accurate Mold and IAQ Assessment LLC
01.2019 - Current

Senior Customer Service Engineer

TOSHIBA Medical Systems
11.1999 - 12.2017

Owner

Superior X-Ray Services Inc.
09.1994 - 12.1999

Bachelor of Science - Electrical, Electronics Engineering Technologies

University of Southern Mississippi

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