Bryan Surlak
North Port,FL
Summary
Dynamic professional with a proven track record, excelling in customer relations and negotiation. Recognized for consistently achieving sales targets and enhancing team performance. Strong problem-solving skills and attention to detail, complemented by expertise in CRM, dispatch, and logistics software. Possesses strong communication and collaboration skills, contributing to overall team success.
Overview
18
18
years of professional experience
Work History
Sales Associate
Auto Villa
McHenry, IL
04.2018 - 06.2025
- Developed strong rapport with customers to enhance sales and build long-term relationships.
- Collaborated with finance team to facilitate seamless loan processing for customers.
- Led team meetings to strategize sales goals and improve overall dealership performance.
- Boosted sales revenue through effective negotiation and closing tactics.
- Fulfilled monthly sales targets consistently by employing strategic selling techniques.
- Mentored new sales associates, sharing expertise on product knowledge and sales strategies.
Retail Sales Associate
FPV Racing Hobbies
Elmhurst, IL
01.2017 - 03.2020
- Delivered exceptional customer service, fostering positive relationships with diverse clientele.
- Managed inventory processes, ensuring accurate stock levels and minimizing discrepancies.
- Implemented visual merchandising strategies to optimize product presentation and boost sales.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Logistics Broker
Circle 8 Logistics
Lombard, IL
01.2011 - 12.2016
- Negotiated freight rates with carriers to optimize transportation costs.
- Coordinated shipment schedules and tracking for efficient delivery management.
- Developed relationships with shippers and carriers to enhance service reliability.
- Implemented technology solutions for streamlined logistics operations.
- Oversaw compliance with regulatory requirements in transportation logistics.
- Mentored junior brokers in negotiation tactics and industry best practices.
- Optimized load planning process, maximizing trailer utilization while minimizing transit times and fuel consumption.
- Managed a diverse portfolio of clients, proactively addressing their unique shipping requirements and challenges.
Senior Energy Consultant
US First Energy
Chicago, IL
11.2007 - 10.2010
- Led strategic energy audits to identify efficiency improvements for commercial clients.
- Developed comprehensive energy management plans to optimize client operations and reduce costs.
- Mentored junior consultants in data analysis and project execution methodologies.
- Analyzed regulatory impacts on energy policies, guiding clients through compliance strategies.
- Managed multiple client accounts simultaneously, ensuring high-quality service delivery and satisfaction.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
Education
Maine West High Shcool
Des PlainesSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Conflict resolution
- Decision-making
- Attention to detail
- Dispatch software
- Schedule management
- Sales strategies
- Route planning
Timeline
Sales Associate
Auto Villa
04.2018 - 06.2025
Retail Sales Associate
FPV Racing Hobbies
01.2017 - 03.2020
Logistics Broker
Circle 8 Logistics
01.2011 - 12.2016
Senior Energy Consultant
US First Energy
11.2007 - 10.2010
Maine West High Shcool