Bryan Textor
Dyer,Indiana
Summary
Relationship-oriented Inside Sales Coordinator offering great personality and drive to work hard in retaining and increasing sales with large established customer base. Promoting dynamic telephone and email etiquette and well-versed in JDE. Consistently recognized for trust and honesty when interacting with others as well as providing a sense of security with customers.
Overview
28
28
years of professional experience
Work History
Account Manager
Columbia Pipe & Supply Co.
Chicago, IL
02.2019 - Current
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Responded promptly to customer inquiries regarding products, services, availability, delivery times.
- Generated $7 million in annual sales revenue by promoting new and existing products.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Liaised between outside sales representatives and accounts to optimize customer service.
Quotation Specialist
Columbia Pipe & Supply Co.
Hammond, IN
10.2006 - 01.2019
- Prepared accurate Plan & Specificarion quotations based on customer requirements and company policies.
- Provided technical support for product inquiries related to quotations as needed.
- Reviewed customer orders to determine appropriate pricing and discounts.
- Identified areas where cost savings could be achieved through improved processes or better negotiation techniques.
- Consulted with clients, vendors or architects to make estimates and resolve conflicts.
Inside Sales Representative
Columbia Pipe & Supply Co.
Hammond, IN
06.1999 - 06.2006
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Consulted with customers to aid selection and purchase of products that met needs.
- Collaborated with team members to determine strategic sales approaches.
Ceramic Studio Manager
Self-employeed
Benton, TN
10.1995 - 06.1999
- Organized promotional events and exhibitions to showcase ceramic artworks.
- Responsible for ordering supplies, managing inventory and tracking expenses.
- Contributed ideas for new products and designs that would appeal to customers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Bachelor of Arts - Fine Arts
Ball State University
Muncie, IN05-1995
Skills
- Customer Relationship Building
- Relationship Development
- Cheerful and Energetic
- Exceptional Customer Service
- Interpersonal Communication
- Opportunity Identification
Timeline
Account Manager
Columbia Pipe & Supply Co.
02.2019 - Current
Quotation Specialist
Columbia Pipe & Supply Co.
10.2006 - 01.2019
Inside Sales Representative
Columbia Pipe & Supply Co.
06.1999 - 06.2006
Ceramic Studio Manager
Self-employeed
10.1995 - 06.1999
Bachelor of Arts - Fine Arts
Ball State University
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