Summary
Overview
Work History
Education
Skills
References
Languages
Work Preference
Timeline
Generic
Open To Work

Bryana Alcide

Orlando,FL

Summary

Results-driven Sales Associate skilled in customer service and complaint resolution. Experienced in office coordination and event logistics, fostering engagement among students and faculty. Lead training initiatives and excel in fast-paced environments, driving operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

7 Eleven Gas Station
Orlando, FL
09.2025 - Current
  • Guided customers in product selection and addressed inquiries to enhance shopping experience.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Processed sales transactions using point-of-sale systems.
  • Organized and curated merchandise displays to attract customer interest and drive sales.
  • Partnered with team members to improve customer service strategies and foster a welcoming environment.
  • Resolved customer complaints with patience and professionalism.
  • Followed company procedures for handling returns and exchanges.
  • Restocked shelves and monitored inventory levels regularly.

Work Study Office Assistant

Broward College
Davie, USA
03.2024 - 07.2025
  • Managed daily front desk operations and served as the primary point of contact for students, faculty, and visitors
  • Guided students in accessing academic information, department resources, and faculty support
  • Coordinated and scheduled meetings for department staff and faculty
  • Communicated departmental updates by emailing faculty and contacting students regarding schedule changes and professor-related updates
  • Coordinated setup, logistics, and on-site assistance for department events, ensuring smooth execution and participant engagement
  • Trained and onboarded two new work study students, providing guidance on office procedures and front desk responsibilities
  • Designed digital and printed promotional materials, including flyers and event announcements, to enhance visibility of department activities

Sales Associate

Home Depot
Fort Lauderdale, Florida
04.2024 - 12.2024
  • Greeted customers and provided exceptional customer service.
  • Provided friendly service to enhance customer shopping experience.
  • Resolved customer complaints professionally to ensure satisfaction and loyalty.
  • Handled customer complaints and resolved issues promptly.
  • Monitored inventory levels and reported shortages to management.
  • Stocked shelves and ensured product availability for customers.
  • Collaborated with team members to achieve store goals.

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL
12.2026

High School Diploma -

Coconut Creek High School
Coconut Creek, FL
06.2021

Skills

  • Office coordination and scheduling
  • Student and faculty communication
  • Event logistics and support
  • Promotional material creation
  • Email and phone communication
  • Microsoft Office proficiency
  • Leadership and training
  • Multitasking in fast-paced environments
  • Project management

References

available upon request

Languages

English
Native/ Bilingual
Haitian Creole
Professional

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid

Salary Range

$0/hr - $1000/hr

Timeline

Sales Associate

7 Eleven Gas Station
09.2025 - Current

Sales Associate

Home Depot
04.2024 - 12.2024

Work Study Office Assistant

Broward College
03.2024 - 07.2025

Associate of Arts -

Broward College

High School Diploma -

Coconut Creek High School
Bryana Alcide