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Experienced customer service and home health professional with 15+ years of experience supporting customers, patients, and teams in fast-paced environments. Proven ability to communicate clearly, resolve concerns professionally, and maintain high service standards. Strong background in employee training, documentation, scheduling, and client care. Seeking a remote customer service or home health support role.

Dynamic Store Training Manager with a proven track record at The Good Feet Store, excelling in staff coaching and operational oversight. Achieved consistent sales growth post-promotion, demonstrating expertise in Salesforce management and team building. Recognized for developing impactful training programs that enhance customer retention and drive performance metrics.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Team-minded Store Manager with 14 years of experience training groups of employees in the retail industry and 20 years of outstanding customer service experience. A flexible and understanding individual with excellent interpersonal and communication abilities. Adept at evaluating employee performance and assessing company needs.

Bryana Williams

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Store Training Manager

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