Bryanna Levac
Fort Worth,TX
Summary
Organized, dependable and bubbly candidate successful at managing multiple priorities with a positive attitude. Natural leader who is comfortable learning and teaching others with patience and understanding.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Twin Peaks Restaurants
09.2022 - Current
- Served food and beverages promptly with service and hospitality.
- Memorized 40 plus cocktail recipes while gaining knowledge of liquors, beers and their origins.
- Worked fast and efficiently with POS systems to place orders, manage checks, and handle large amounts of cash safely.
- Cultivated genuine connections with regular customers resulting in higher sales and building a larger clientele.
- Maintained a clean and organized bar top/dining area to uphold health code and restaurant standards.
- Stayed calm and collected during rush hours while maintaining speed, focus, friendliness and attentiveness.
Financial Services Representative
Charles Schwab
12.2020 - 09.2022
- Responded to inquiries from clients and provided financial assistance with clients brokerage, retirement, and personal banking accounts.
- Maintained updated and organized records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Led weekly team meetings providing updates on the stock market, company happenings, and any recent changes made to policies and procedures.
Manager
Starbucks
03.2016 - 09.2020
- Managed and motivated employees to be productive and engaged at work while still maintaining a fun, safe and inclusive environment for employees and patrons.
- Resolved staff member conflicts from an unbiased standpoint by listening to concerns and finding fair solutions.
- Always led by example by following health code and food safety standards every shift.
Education
Diploma -
Travis Academy of Fine Arts
Fort Worth, TX05.2015
Skills
- Conflict and Complaint Resolution
- Operational Efficiency and Safety
- Process Monitoring
- Guest Relations Management
- Performance Improvement
- Wine and Liquor Service
- Transactions and Cash Handling
- Communications Protocols
- Billing and Payment Processing
- Courteous Phone Demeanor
- Customer Service and Rapport
- Identification Requirements
- Natural Leadership
- Hospitality Service Expertise
Timeline
Bartender/Server
Twin Peaks Restaurants
09.2022 - Current
Financial Services Representative
Charles Schwab
12.2020 - 09.2022
Manager
Starbucks
03.2016 - 09.2020
Diploma -
Travis Academy of Fine Arts