Amandra Sypher
Powder Springs,GA
Summary
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Title Clerk
Georgia Department of Revenue
Atlanta Ga
01.2026 - Current
- Reviewed vehicle registrations and titles for compliance with state regulations, ensuring accurate records and adherence to policies.
- Processed title applications with meticulous attention to detail, ensuring accuracy in documentation.
- Maintained compliance with state regulations regarding title transfers and registrations.
- Collaborated with team members to streamline title transfer procedures, enhancing workflow efficiency.
- Calculated, verified, and collected applicable taxes, fees and compliance; researched and resolved discrepancies in ownership, tax payments and registration
- Demonstrated expertise in rebuilt and salvage titles, including court bonds, ensuring accurate processing.
- Provided customer service to public, dealerships, financial institutions, and government agencies regarding titles, registration, and procedures through in-person, phone, and written communication.
CSR
Kinsmith
Marietta, GA
01.2023 - 01.2026
- Reviewed customer credit, income, and existing debt to accurately assess loan eligibility and risk.
- Explained loan terms, interest, fees, and payment rules in plain language and answered borrower questions.
- Collected and verified applicant information and primary identification documents for accuracy to ensure compliance.
- Improved client intake by guiding applicants through document submission and application steps clearly.
- Processed loan applications ranging from 200 to 1,300 within established budget limits.
- Opened and closed loan accounts ensuring accurate recordkeeping and compliance.
- Processed phone payments promptly to uphold account status and ensure steady cash flow.
- Conducted collections calls to recover overdue accounts while maintaining compliance.
AFTER SCHOOL PROGRAM COORDINATOR
Varner Elementary School
Powder Springs, GA
08.2021 - 02.2023
- Provided homework and academic support to enhance student learning outcomes in ASP
- Plan and facilitate academic skill-building activities based on student’s skill level
- Create, plan, and facilitate engaging enrichment and physical activities for students
- Supervised student activities to ensure safety and compliance with school policies and maintained adherence to safety procedures
- Model positive attitudes, behaviors, and effective communication
- Ensure all school space and equipment is left clean and orderly, daily
- Maintained accurate attendance records and reporting procedures to support effective program management
- Attend and participate in all staff meetings and training
APPOINTMENT SETTER
Kaiser Permanente
Brooklyn, NY
06.2020 - 06.2021
- Schedule appointments via phone call, office visit or virtual through zoom appointments
- Assigned members to appropriate providers based on symptoms, adhering to established scripts and guidelines.
- Coordinated daily communications with triage nurses and specialty departments, facilitating member assignments to primary care physicians.
- Transferred members to suitable departments based on symptom severity and needs.
- Schedule covid 19 vaccines and covid tests for members.
- Update members on test results, work orders and e visits.
- Sent message to providers for communication with members.
- Maintained close attention to detail and utilized active listening skills in member interactions.
CUSTOMER SERVICE REPRESENTATIVE
Safe Auto Insurance Company
Brooklyn, NYC
08.2013 - 06.2016
- Exceeded quota by processing 275 claims daily, provided technological support, sold insurance, and resolved customer concerns regarding their insurance.
- Explained plans from authorized carriers tailored to consumer needs.
- Submitted billing data, validated and verified customer records, and assisted with internal calls and teleconferences.
- Handled confidential records and information per company guidelines.
RETAIL SALES MANAGER
St. Patrick’s Cathedral
New York, NY
07.2009 - 06.2013
- Manage retail sales of all religious articles, including historical and religious reading materials
- Supervised workflow of 25-30 employees and trained new hires and cashiers in delivering excellent customer service and executing daily cash balancing operations
- Operated and reconciled POS register system for daily sales receipts, ensuring accurate operations and revenue reporting
- Balanced cash drawers daily to ensure accuracy in financial reporting and security of the store’s safe
- Maintained frontline operations for one of America’s preeminent Catholic Cathedrals, greeting and guiding guests to provide a friendly, educational experience
Education
HIGH SCHOOL DIPLOMA -
John McEachern High School
Powder Springs, GA05-2006
Skills
- Title processing
- Loan processing
- Title research
- File management
- Deadline adherence
- Accuracy and precision
Timeline
Title Clerk
Georgia Department of Revenue
01.2026 - Current
CSR
Kinsmith
01.2023 - 01.2026
AFTER SCHOOL PROGRAM COORDINATOR
Varner Elementary School
08.2021 - 02.2023
APPOINTMENT SETTER
Kaiser Permanente
06.2020 - 06.2021
CUSTOMER SERVICE REPRESENTATIVE
Safe Auto Insurance Company
08.2013 - 06.2016
RETAIL SALES MANAGER
St. Patrick’s Cathedral
07.2009 - 06.2013
HIGH SCHOOL DIPLOMA -
John McEachern High School