Bryce Boetger
Chardon,OH
Summary
Detail-oriented Operations Manager with 20+ years of leadership experience. Expert in recreational industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in maintenance and committed to punctuality.
Overview
27
27
years of professional experience
Work History
Operations Manager
Vail Resorts Inc
CHARDON, United States
11.2018 - 12.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for all department shifts, taking into account customer traffic and employee strengths.
- Supervised daily operations of multi-million dollar Recreational operation.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Director of Inside Sales
Peak Resorts
CHARDON, United States
10.1996 - 11.2018
- Accomplished multiple tasks within several departments in self established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in weather, employee knowledge and customer demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed extensive maintenance throughout facilities
- Built and Established all COVID - 19 Protection settings
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Yard Foreman
Carter Lumber
Chardon, OH
02.2001 - 05.2003
- Coordinated activities of field personnel when in yard or between projects to facilitate equipment maintenance, yard organization and clean-up.
- Loaded and unloaded trucks with loaders, forklifts and other heavy equipment and supervised routine maintenance, inspection and registration to maintain good operating condition.
- Landscaped yards by planting flowers, grass, trees and bushes.
- Worked closely with personnel, customers and contractors to resolve problems.
Education
High School Diploma -
Chardon High School
Chardon, OH05.2001
Associate of Science - Horticultural Science
Auburn Career Center
Painesville, OH05.2001
Skills
- Department Oversight
- Heavy equipment operator
- Business Leadership
- Customer Service
- Staff Training, Management
- Administrative Management
- Supply Chain Management
- Hiring and Onboarding
- Plumbing
- Electrical
- Carpentry
- Woodworking
Timeline
Operations Manager
Vail Resorts Inc
11.2018 - 12.2021
Yard Foreman
Carter Lumber
02.2001 - 05.2003
Director of Inside Sales
Peak Resorts
10.1996 - 11.2018
High School Diploma -
Chardon High School
Associate of Science - Horticultural Science
Auburn Career Center
Similar Profiles
Danny SotoDanny Soto
F&B Support Back of House (Mountain) at Vail Resorts Vail Mountain ResortF&B Support Back of House (Mountain) at Vail Resorts Vail Mountain Resort
Katie FierrosKatie Fierros
Senior Payroll Coordinator at Vail ResortsSenior Payroll Coordinator at Vail Resorts
Ira WeigandIra Weigand
Snowboard Instructor at Vail Resorts IncSnowboard Instructor at Vail Resorts Inc