Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryce Dupre

Roseville,CA

Summary

Skilled IT Technician with expertise in managing and optimizing network infrastructures, enhancing system performance, and troubleshooting complex hardware, software, and network issues. Proven success in reducing downtime, improving system reliability, and delivering seamless technical solutions. Experienced in implementing and maintaining robust security protocols, ensuring systems remain resilient and compliant with industry standards

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Technician

InDyne
09.2023 - Current
  • · Upgraded and currently manage the entire network infrastructure, improving system performance by 500%, reducing latency by 50% and increasing network reliability for 145 users with 99.9% uptime
  • · Diagnosed and resolved network connectivity, hardware, and software issues, handling an average of 150+ trouble tickets per month, reducing troubleshooting time by 40%, and minimizing downtime by 25%.
  • · Implemented and maintained cybersecurity measures, conducting regular vulnerability scans and system audits, reducing security risks by 90% and ensuring 100% compliance with DoD cybersecurity policies.
  • · Diagnosed and efficiently resolved hardware, software, and network-related issues on end-user workstations, leveraging advanced troubleshooting techniques to minimize downtime and optimize operational efficiency.

Junior System Administrator

Unites States Air Force
01.2022 - Current
  • · Configured and managed DHCP servers to automate IP address assignments, streamlining network administration.
  • · Streamlined VM deployment and recovery processes by creating standardized templates and automated workflows.
  • · Successfully reimaged and configured 100+ computers, optimizing system performance and ensuring seamless operations.
  • Managed user accounts, permissions, and access controls to maintain a secure computing environment.

Logistics Specialist

United States Air Force
11.2016 - 12.2021
  • Maintained a 99% on-time departure rate during the large-scale evacuation of 110K people and 27K tons of cargo, ensuring uninterrupted operations for the DoD supply chain.
  • Managed logistics operations for high-volume withdrawal efforts, overseeing 100 missions and 90K tons of cargo worth $210M over three months with no significant delays.
  • Coordinated and tracked shipments of 150+ tons of monthly cargo worth $15M with 99% accuracy, preventing delays and losses.
  • Developed a new sanitation procedure, reducing downtime by 85% and saving 200 labor hours weekly, earning the Travis AFB Team of the Quarter 2020 award.


Education

Bachelor of Science - Cloud Computing

Western Governors University
Salt Lake City, UT
04-2026

Skills

  • Desktop support
  • Performance optimization
  • Troubleshooting and diagnostics
  • Customer service expert
  • Technical support
  • Network maintenance
  • Operating system management
  • Network troubleshooting

Certification

CompTIA Security+

CompTIA Network+

CompTIA A+

Timeline

IT Technician

InDyne
09.2023 - Current

Junior System Administrator

Unites States Air Force
01.2022 - Current

Logistics Specialist

United States Air Force
11.2016 - 12.2021

Bachelor of Science - Cloud Computing

Western Governors University

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Bryce Dupre