Bryce Lagarde
Bellevue,WA
Summary
Reliable, friendly retail sales professional with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Membership Clerk
Costco
05.2022 - Current
- Processed membership applications, ensuring accurate data entry and offering the best ways to make the most value out of the membership
- Assisted members with their returns, making sure all items are accounted for and ensuring members are given the proper funds
- Assisting members with any inquiries or concerns regarding their membership
- Helped in other departments of warehouse when assistance was needed
- Performed cash, card and check transactions to complete customer purchases at great accuracy and speed
- Helped at registers packing merchandise into boxes and/or back into carts
- Organized go-back merchandise back onto sales floor
- Collected carts left in parking areas and returned to properly stored areas
- Worked during programs to help members apply for a Citi Visa card and upgrade memberships
Retail Manager
Gamestop
06.2015 - 05.2022
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to planogram.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Seasonal Team Member
Target
11.2014 - 01.2015
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Processed payments and returns with accuracy and efficiency.
Education
High School Diploma -
Woodinville High School
Woodinville, WA06.2014
Skills
- Customer Service
- Payroll Management
- Supply Ordering
- Inventory Management
- Recruiting and Hiring
- Cash Management
- Shift Scheduling
- Records Organization and Management
- Performance Monitoring and Evaluation
- Sales Tracking
- Employee Training
- Time Management
- Management Training
- Store Merchandising
- Sales Strategies
References
- Matt Rader, Manager from Gamestop: (530) 736-9485
- Brandon Mundwiler, District Manager from Gamestop: (909) 717-9308
Timeline
Membership Clerk
Costco
05.2022 - Current
Retail Manager
Gamestop
06.2015 - 05.2022
Seasonal Team Member
Target
11.2014 - 01.2015
High School Diploma -
Woodinville High School