Summary
Overview
Work History
Education
Skills
Timeline
Server

Bryce Meads

Aberdeen,MD

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

Miller's Ale House
Bel Air, MD
02.2021 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Answered customers' questions, recommended items and recorded order information.

Service Deli Clerk

Giant Food Stores
Bel Air, MD
05.2020 - 05.2021
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

Associate of Science - Business

Harford Community College
Bel Air, MD
12.2023

Skills

  • Able to Lift 30 Pounds
  • Point of Sale Systems
  • Specials Promotion and Upselling
  • Cool Under Pressure
  • Verbal and Written Communication
  • Upselling and Cross Selling
  • Warm and Friendly
  • Team Player
  • Customer Service and Rapport

Timeline

Server

Miller's Ale House
02.2021 - Current

Service Deli Clerk

Giant Food Stores
05.2020 - 05.2021

Associate of Science - Business

Harford Community College

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Bryce Meads