Kimberly Mendez
North Hollywood,CA
Summary
High-energy customer service representative, skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promoting positive customer experiences.
Overview
4
4
years of professional experience
Work History
Server
Movita Juice Bar
19343 Victory Blvd, CA
06.2022 - 02.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Scores
Las Vegas, NV
01.2020 - 06.2022
Security
Southwest Patrol
Venice, CA
02.2019 - 06.2022
Education
GED -
Rinaldi Adult School
17450 Rinaldi St. Granada Hills, CA 9134401.2018
Associate of Arts - Language Arts Education
Valley College
S: 5800 Fulton Ave, Valley Glen, CA 91401Skills
- Food Safety Understanding
- Hors D'oeuvres Service
- Dining Customer Service
- Point of Sale (POS) System Operations
- Dish Preparation
- Table Setting Arrangements
- Liquor, Wine and Food Service
- Special Dietary Requirements
- High-Volume Dining
- Table Bussing
- Effective Customer Upselling
- Check Payment Processing
- Price Memorization
- Menu Memorization
- Able to Lift 30 Pounds
- Customer Service and Rapport
- Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Server
Movita Juice Bar
06.2022 - 02.2023
Server
Scores
01.2020 - 06.2022
Security
Southwest Patrol
02.2019 - 06.2022
GED -
Rinaldi Adult School
Associate of Arts - Language Arts Education
Valley College
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