Kaylee Longoria
San Antonio,TEXAS
Summary
High-energy server skilled at welcoming guests, memorizing menu items, and balancing server loads to optimize operations in fast-paced restaurant environments. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Customer-oriented Bartender who has experience in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
San Antonio, Texas
01.2025 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Trained new employees to perform duties.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Processed sales transactions accurately while achieving monthly sales goals.
- Prepared detailed sales reports to inform management of sales performance.
Server
Pluckers
San Antonio, TX
06.2024 - 12.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server/Bartender/Host
Red Lobster
San Antonio, TX
01.2022 - 05.2024
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Delivery Driver/Cashier
Chick-fil-A
San Antonio, TX
09.2021 - 06.2022
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Server/Bartender/Hostess
5D Grill & Lounge
Carrizo Springs, TX
04.2021 - 08.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Cleared table and bussed dishes to allow for quick setups.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education
BBA - Business Management
The University of Texas At San Antonio
San Antonio, TX12-2023
Associate of Arts -
Southwest Texas Junior College
Uvalde, TX04.2021
Skills
- High Energy and Stamina
- Transactions and Cash Handling
- Menu Recommendations
- Conflict and Complaint Resolution
- Order Management
- Beverage Preparation
- Supply Restocking
- Food Safety Understanding
- Suggestive Selling
- Cash Handling
- Menu knowledge
- Food safety understanding
- Menu Memorization
- Quality Control
- Point of Sale (POS) system operations
- Positive and professional
- Safe Food Handling
- Food station setup
Education and Training
false,other
Timeline
Server
BJ's Restaurant & Brewhouse
01.2025 - Current
Server
Pluckers
06.2024 - 12.2024
Server/Bartender/Host
Red Lobster
01.2022 - 05.2024
Delivery Driver/Cashier
Chick-fil-A
09.2021 - 06.2022
Server/Bartender/Hostess
5D Grill & Lounge
04.2021 - 08.2021
BBA - Business Management
The University of Texas At San Antonio
Associate of Arts -
Southwest Texas Junior College