Bryce Moreno
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Manager
Beer Barrel Pizza & Grill
Fort Wayne, Indiana
05.2021 - Current
- Managed daily operations to ensure efficient restaurant functionality.
- Supervised staff scheduling and training to maintain service standards.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Monitored food quality and presentation to meet company standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Implemented health and safety protocols for a safe dining environment.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Beer Barrel Pizza & Grill
Findlay, Ohio
08.2015 - 04.2021
- Provided friendly and efficient customer service to enhance dining experiences.
- Took orders accurately and communicated them to kitchen staff promptly.
- Managed multiple tables while ensuring timely delivery of food and drinks.
- Assisted in training new servers on menu details and service standards.
- Handled cash transactions and processed payments with accuracy.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Science - Hospitality Management
The University of Findlay
Findlay, OH 08.2015 - 05.2019
Fremont Ross High School
Fremont, OHSkills
- Staff management
- Inventory control
- Customer service
- Health and safety
- Training development
- Performance monitoring
- Problem solving
- Time management
- Leadership skills
- Service standards
- Coaching and mentoring
Certification
- ServSafe 2024
Accomplishments
- 1st Place in Digital Photography in University of Findlay Art Show
- All Ohio Academic High School Honors
References
References available upon request.
Timeline
Manager
Beer Barrel Pizza & Grill
05.2021 - Current
Server
Beer Barrel Pizza & Grill
08.2015 - 04.2021
Bachelor of Science - Hospitality Management
The University of Findlay
08.2015 - 05.2019
Fremont Ross High School