Bryce Wilson
Norcross,GA
Summary
Dynamic Customer Service Associate with a proven track record at Publix, excelling in problem resolution and customer support. Recognized for enhancing customer satisfaction through effective communication and active listening. Skilled in team collaboration and adept at handling complaints, ensuring a positive shopping experience for all customers.As well as experiences in highschool both running our school store and in various clubs such as Student Council, DECA, and TSA.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Publix
Sandy Springs, GA
11.2024 - Current
- Provided customer support through various channels, ensuring timely and accurate responses to inquiries.
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Resolved customer complaints efficiently, employing active listening and problem solving
- Both bagging customers groceries and offering help out services
- Cleaning various areas in the store
Education
Bachelor In Medical Laboratory Science - Biomedical Sciences
Georgia State University
Atlanta, GASkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complex Problem-solving
- Well spoken
Timeline
Customer Service Associate
Publix
11.2024 - Current
Bachelor In Medical Laboratory Science - Biomedical Sciences
Georgia State University