Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Marie Faud

Polk City,FL

Summary

Seeking a position where business growth can be acquired. The ultimate goal is to be able to make an impact in the business world and society while establishing long term career growth. SUMMARY OF QUALIFICATIONS Customer relations Interpersonal skills Answering phones Communication skills Clerical skills Data entry Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

13
13
years of professional experience

Work History

Medical Billing and Coder Assistant

Psychiatric Facility
06.2010 - 08.2010
  • Pulling patient charts
  • Filing
  • Data entry

Front Office Assistant

Ramblewood Elementary, Blvd
07.2017 - 11.2017
  • Answering phones
  • Customer service
  • Filing
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Assisted students with tardy passes and directing to class.

Customer Service Representative

NationWide Fasttax
01.2019 - 06.2021
    • Handled customer inquiries and suggestions courteously and professionally.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Answered constant flow of customer calls with minimal wait times.
    • Answered customer telephone calls promptly to avoid on-hold wait times.
    • Updated account information to maintain customer records.

Housekeeper

Walt Disney World Resort
08.2021 - 12.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Assisted guests with directions and other inquires.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Pharmacy Technician

Walgreens
02.2022 - 06.2022
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    • Entered and processed patients' prescriptions into internal system.
    • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Cashier

Walgreens
07.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Tactical Support Specialist

Adecco Staffing
08.2022 - 11.2023
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Coached front line agents on documentation corrections

Education

No Degree - Medical Billing And Coding

Atlantic Technical College
Pompano Beach, FL

High School Diploma -

Atlantic Technical College
Pompano Beach, FL
06.2017

Skills

    • COMPUTER SKILLS
    • Microsoft Word, Social media savvy
    • Customer Relations
    • Documentation management
      • Attention to detail
      • Customer service
      • Team leadership

Timeline

Tactical Support Specialist

Adecco Staffing
08.2022 - 11.2023

Cashier

Walgreens
07.2022 - 11.2022

Pharmacy Technician

Walgreens
02.2022 - 06.2022

Housekeeper

Walt Disney World Resort
08.2021 - 12.2021

Customer Service Representative

NationWide Fasttax
01.2019 - 06.2021

Front Office Assistant

Ramblewood Elementary, Blvd
07.2017 - 11.2017

Medical Billing and Coder Assistant

Psychiatric Facility
06.2010 - 08.2010

No Degree - Medical Billing And Coding

Atlantic Technical College

High School Diploma -

Atlantic Technical College

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Bryce Marie Faud