Dedicated server and receptionist with strong skills in customer service and conflict resolution. Committed to creating welcoming environments and ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Vino italian bistro
Chesapeake, Virginia
05.2023 - Current
Greeted guests promptly with a warm welcome
Took food and drink orders accurately using POS system
Delivered meals promptly to tables while ensuring guest satisfaction.
Handled customer complaints effectively to resolve issues quickly.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Receptionist
Beach Baby Ultrasound
Virginia Beach, Virginia
03.2025 - 10.2025
Greeted and assisted clients entering ultrasound facility, creating a positive first impression.
Scheduled appointments and managed the booking system efficiently.
Answered phone calls and responded to questions professionally.
Coordinated patient paperwork and ensured proper documentation completion.
Maintained a welcoming reception area, ensuring cleanliness and organization.