Brylee Hollier
Surprise,AZ
Summary
Working at Ulta Beauty has expanded my knowledge in many ways. Not just in the customer service aspect but as well in retail sales and merchandising. I enjoy being a leader to the others around me and I am happy to help out in any way I can. Providing the guests with a touching experience and creating a safe environment for them is a top priority. I am always willing to come in early and stay late as well as coming in on a day off if I am needed. Helping with store set-up, unpacking and stocking inventory, and making sure we have a beautiful and replenished store is another task I enjoy accomplishing. Being a lead cashier has shown me how to navigate tough situations and challenging environments. This position has given me the opportunity to become a temporary keyholder. I'm excited in taking the next step in my career at Ulta Beauty.
Overview
4
4
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
07.2023 - Current
- Greeted and engaged customers, answered questions and offered product recommendations to meet needs.
- Monitored and balanced cash drawers before and after each shift.
- Kept cash-wrap fully stocked with the newest and most popular items.
- Maintained balanced cash drawers with accurate counts before, during and after shifts.
- Trained new employees at register and showed them all the procedures that are expected up front.
- Informed customers of promotions and special offers to increase sales.
- Offered advice and different strategies on how to promote the loyalty program and the store credit cards.
- Supported cashiers by handling escalated situations, questions and supply needs.
- Replenishing the cash-wrap and other fixtures during down time.
- Enhanced shopping experiences, directing or escorting to product locations on sales floor.
- Recaptured sales from dissatisfied customers by listening and finding a solution to their problem.
Temporary Key Holder
Ulta Beauty Inc.
01.2026 - 02.2026
- Supervised daily store operations and ensured adherence to company policies.
- Managed cash handling processes, maintaining accuracy in financial transactions.
- Coordinated inventory management tasks, including stock replenishment and organization.
- Led team meetings to communicate goals and drive performance improvements.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Streamlined opening and closing procedures as integral member of store staff.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Beauty Advisor
Ulta Beauty Inc.
07.2022 - 06.2023
- Handled customer inquiries by phone or email regarding product availability or usage tips for online shoppers.
- Attended in-store trainings to learn new and existing products to help educate myself and others.
- Recommended merchandise to suit customer’s budget and preferences.
- Demonstrated products and advised customers on ideal application techniques.
- Assisted guests in selecting appropriate makeup, skincare, and fragrance products based on their individual needs and preferences.
- Collaborated with team members to meet sales goals and provide exceptional customer service during high-traffic times or promotional events.
- Greeted customers warmly upon arrival, creating welcoming atmosphere and asking questions to help assess their needs.
- Utilized strong communication skills to the guests while discussing their beauty needs and desires.
- Managed inventory by restocking shelves as needed and ensuring all merchandise was properly displayed.
- Kept store shelves and displays clean and neatly organized.
- Kept beauty counters clean and organized with daily replenishment.
Education
Diploma -
Shadow Ridge High School
Surprise, AZ05-2022
Skills
- Dependability
- Reliable and Responsible
- Positive Attitude
- Training and mentoring
- Team Leadership
- Adaptability and Flexibility
- Multitasking
- Time Management Abilities
- Cash Register Operation
- Tactfulness
Timeline
Temporary Key Holder
Ulta Beauty Inc.
01.2026 - 02.2026
Lead Cashier
Ulta Beauty Inc.
07.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
07.2022 - 06.2023
Diploma -
Shadow Ridge High School