Brynn Bruce
Herriman
Summary
Dynamic Lead Server with a proven track record in suggestive selling and customer satisfaction. Committed to driving revenue growth and fostering collaborative team environments.
Overview
2
2
years of professional experience
Work History
Lead Server
Moena Cafe
South Jordan
07.2025 - Current
- Implemented suggestive selling techniques to increase sales of higher-margin items and add-ons, contributing to overall revenue growth.
- Trained new servers on menu items and service protocols, resulting in improved service quality and customer satisfaction.
- Resolved customer complaints professionally to ensure satisfaction and loyalty.
- Resolved employee conflicts promptly and fairly, fostering a positive and collaborative work environment.
- Maintained inventory levels of supplies, communicating needs effectively to management.
Operations Associate/ Beauty Advisor
Sephora
Riverton
07.2024 - 07.2025
- Informed clients about product ingredients and benefits, facilitating confident purchasing decisions.
- Audited product displays for compliance with brand standards, enhancing visual merchandising.
- Coordinated shipping and receiving of packages, adhering to company procedures for streamlined operations.
- Updated company databases, websites, and customer accounts to maintain accuracy.
- Participated in training sessions to stay informed on new product launches.
Education
GED -
Alpine Adult Education
American Fork, UT10-2023
Skills
- Table service
- Customer service and support
- Suggestive selling and product knowledge
- Visual merchandising
- Event setup
- Team collaboration
- Training and development
- Shipping coordination
- Inventory management
- Attention to detail
Timeline
Lead Server
Moena Cafe
07.2025 - Current
Operations Associate/ Beauty Advisor
Sephora
07.2024 - 07.2025
GED -
Alpine Adult Education