Brynna Courtney
Lorena,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
05.2023 - Current
- Served food and beverages promptly with focused attention to guest needs.
- Serve three tables at once, managing my time so I can give them all excellent service.
- Addressed guest complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Bush's Chicken
09.2022 - 05.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served over 100 guests per shift, making the experience amazing, so they will want to visit again.
Education
Bachelor of Science - Nursing
McLennan Community College
Waco, TX05.2029
High School Diploma -
Lorena High School
Lorena, TX05.2025
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Team collaboration
- Cleanliness standards
- Order accuracy
- Food safety practices
Timeline
Server
Texas Roadhouse
05.2023 - Current
Server
Bush's Chicken
09.2022 - 05.2023
Bachelor of Science - Nursing
McLennan Community College
High School Diploma -
Lorena High School