Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Brynne Koop

Surprise,AZ

Summary

Driven sales professional with a proven track record at Grainger Industrial Supply, excelling in relationship building and upselling. Skilled in client relations and technical support, consistently exceeding sales quotas through effective team collaboration and customer service. Demonstrates strong capability in account management, leveraging industry knowledge for sustained business growth.

Overview

8
8
years of professional experience

Work History

Sales Specialist

Grainger Industrial Supply
11.2020 - Current
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Building strong client relationships through consistent communication and effective problem-solving.
  • Staying current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
  • Coached junior sales team members on best practices, contributing to their professional development and overall success.
  • Achieved or exceeded company-defined sales quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.

Sales Associate

Home Depot
05.2016 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Sunrise Mountain High School
Peoria, AZ
05.2018

Skills

  • Client Relations
  • Upselling and Cross Selling
  • Accounts receivable procedures
  • Accounts payable expertise
  • Problem-solving abilities
  • Data Entry
  • Call Center Operations
  • Inventory Maintenance
  • Performance Tracking
  • Technical Support
  • Sales software proficiency
  • Interpersonal communication skills

Additional Information

. Sales Force Trained

. SAP Trained

. Excell Trained


Timeline

Sales Specialist

Grainger Industrial Supply
11.2020 - Current

Sales Associate

Home Depot
05.2016 - 08.2018

High School Diploma -

Sunrise Mountain High School

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Brynne Koop