Summary
Overview
Work History
Education
Skills
References
Timeline
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Brynne Wardell

Fort Collins,CO

Summary

Dynamic sales professional with proven expertise in customer satisfaction and relationship management, honed at Poudre Pet & Supply. Excelled in leveraging persuasive communication and Office Software mastery to boost sales and streamline operations. Demonstrated exceptional supplier relationship management and demand forecasting, driving efficiency and exceeding sales targets.

Overview

7
7
years of professional experience

Work History

Customer Service Sales Clerk

Poudre Pet & Supply
Fort Collins, CO
11.2023 - Current
  • Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Followed up with customers to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Received incoming shipments of merchandise from vendors and ensured the accuracy of orders.
  • Greeted customers entering the store and assisted with product selection.
  • Collaborated with team members to ensure efficient completion of tasks.
  • Demonstrated strong communication skills while interacting with customers face-to-face or on the phone.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Recommended, selected and located merchandise based on customer desires.

Jewelry Sales Clerk

Guidiup Pickles
Austin, TX
06.2018 - 07.2020
  • Organized merchandise by size, style and color for easy access.
  • Organized merchandise displays to maximize sales potential.
  • Bagged or packaged purchases and wrapped gifts.
  • Assisted customers in selecting jewelry items to match their outfits or occasions.

Education

Bachelor of Arts - History

Colorado State University
Fort Collins, CO
12-2024

Skills

  • Persuasion skills
  • Telephone and email etiquette
  • Writing and verbal communication
  • Supplier relationship management
  • Quality control
  • Cost analysis
  • Demand forecasting
  • Knowledgeable in Office Software

References

References available upon request.

Timeline

Customer Service Sales Clerk

Poudre Pet & Supply
11.2023 - Current

Jewelry Sales Clerk

Guidiup Pickles
06.2018 - 07.2020

Bachelor of Arts - History

Colorado State University
Brynne Wardell