Bryona Townsend
Warner Robins,GA
Summary
Dedicated administrative coordinator with strong attention to detail and time management skills. Known for implementing office procedures that optimize workflows and enhance client service delivery.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Thompson Child & Family Focus
Charlotte, North Carolina
08.2024 - Current
- Managed scheduling for appointments across multiple departments.
- Assisted in maintaining accurate records and documentation for client services.
- Implemented office procedures to streamline administrative functions and improve efficiency.
- Organized and maintained filing systems for sensitive documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided assistance with the registration process for new patients, including insurance verification.
Sailor
US Navy
Norfolk, Virginia
01.2020 - 01.2023
- Facilitated counseling sessions to provide emotional support and guidance for Navy Sailors.
- Utilized understanding of crisis intervention and stress management to support Navy Sailors.
- Maintained accurate records of pastoral care interactions to ensure effective follow-up and continuity of care.
- Supervised office operations and managed records and files to streamline access to chaplain services.
Education
High School Diploma -
Northside High School
Warner Robins, GA08-2017
Skills
- Schedule management
- Calendar management
- Workload management
- Document management
- Record keeping
- Microsoft Excel
- Microsoft Office
- Data collection
- Time management
- Attention to detail
- Office procedures
- Customer service
- Effective communication
Timeline
Administrative Coordinator
Thompson Child & Family Focus
08.2024 - Current
Sailor
US Navy
01.2020 - 01.2023
High School Diploma -
Northside High School