Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryson Boyett

Colorado Springs,CO

Summary

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Type systems. Effective at operating within Type regulations and Type department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Overview

8
8
years of professional experience

Work History

Claims Representative

Elevance Health
06.2022 - Current
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Researched and analyzed complex claims to determine next steps and possible outcomes.
  • Followed up with customers on unresolved issues.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.

Barista Shift Supervisor

Starbucks
03.2018 - 04.2021
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Cashier

Agri Supply Company
01.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Lowes Foods
06.2016 - 02.2017
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Associates Of Arts - Arts

Johnston Community College
Smithfield, NC
06.2019

Skills

  • Microsoft Office
  • Insurance Claims Review
  • Claims Investigation
  • Time Management
  • Team Collaboration
  • Interpersonal Communication
  • Documentation Review
  • Policy Knowledge
  • Claims Processing
  • Customer Service
  • Attention to Detail
  • Active Listening
  • Medicaid knowledge
  • Critical Thinking
  • Teamwork and Collaboration
  • Claims adjustment

Timeline

Claims Representative

Elevance Health
06.2022 - Current

Barista Shift Supervisor

Starbucks
03.2018 - 04.2021

Cashier

Agri Supply Company
01.2017 - 03.2018

Cashier

Lowes Foods
06.2016 - 02.2017

Associates Of Arts - Arts

Johnston Community College
Bryson Boyett