Summary
Overview
Work History
Education
Skills
Timeline
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Bryson Joseph

Deltona,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Circle K
Deltona, FL
04.2024 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided accurate information about products and services to customers.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed positive relationships with customers through friendly interactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Crew Member

Burger King
Deltona, FL
11.2022 - 04.2024
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Informed customers about daily specials in an engaging manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.

Cook

Papa John's Pizza
Deltona, FL
01.2022 - 10.2022
  • Adhered to food safety standards when storing and preparing foods.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Resolved customer complaints regarding food quality or services provided.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.

Education

High School Diploma -

Deltona High School
Deltona, FL
05-2024

Skills

  • Information Security
  • Paperwork Processing
  • Account updating
  • Complaint resolution
  • Consultative Sales
  • Report Generation
  • Payment Processing
  • Order Fulfillment
  • Retail sales customer service
  • Adaptive team player
  • Positive and professional
  • Customer Relations

Timeline

Customer Service Representative

Circle K
04.2024 - Current

Crew Member

Burger King
11.2022 - 04.2024

Cook

Papa John's Pizza
01.2022 - 10.2022

High School Diploma -

Deltona High School

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Bryson Joseph