Dynamic Sales Associate with a proven track record at Home Depot, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through personalized interactions and effective upselling. Skilled in time management and problem-solving, consistently optimizing store operations while mentoring new hires to adapt swiftly to fast-paced environments.
• Trained and mentored multiple new hires, ensuring they quickly adapted to company standards and workflows.
• Engaged with customers to provide a streamlined and personalized shopping experience, enhancing customer satisfaction and retention.
• Collaborated with coworkers to complete tasks efficiently, maintaining store organization and meeting deadlines.
• Took responsibility for time management, ensuring all assigned duties were completed correctly and effectively during shifts.
• Adapted to a fast-paced environment, prioritizing tasks and assisting where needed to optimize store operations.
• Actively self-studying cybersecurity through online coursework and hands-on home labs.
• Currently completing the IBM Cybersecurity certification on Coursera.
• Passionate about information security and committed to transitioning into the tech industry.