Summary
Overview
Work History
Education
Skills
Timeline
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Bryton Roark

Cincinnati,OH

Summary

Proven track record in enhancing customer loyalty and streamlining operations, evidenced by my tenure at Larosas Family Pizzeria. Expert in customer service and cash handling, I excel in high-pressure environments, demonstrating patience, empathy, and integrity. Successfully reduced food waste, underscoring my commitment to efficiency and quality service.

Overview

2
2
years of professional experience

Work History

Cashier

Dollar General
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Customer Service Representative

Larosas Family Pizzeria
12.2022 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Pizza Cook

Larosas Family Pizzeria
12.2021 - 05.2022
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.

Education

High School Diploma -

Colerain Highschool
Cincinnati, OH
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier

Dollar General
09.2023 - Current

Customer Service Representative

Larosas Family Pizzeria
12.2022 - 09.2023

Pizza Cook

Larosas Family Pizzeria
12.2021 - 05.2022

High School Diploma -

Colerain Highschool

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Bryton Roark