Bryttani Mitchell
Houston
Summary
Results-driven and customer-focused Store Manager with over 10 years of experience in retail sales, team leadership, and operational management within the wireless and telecommunications industry. Proven ability to lead high-performing teams, manage inventory and cash flow, and drive sales through exceptional customer service. Adept at fostering positive customer relationships and executing store strategies that boost performance and customer
Overview
7
7
years of professional experience
Work History
Sales Associate
CellularWorld
04.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Store Manager
CellularWorld
01.2024 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
Xfinity Comcast
02.2022 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
CellularWorld
07.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
MarketSource
11.2018 - 03.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Cypress Springs Highschool
Cypress, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Excellent people skills
- Problem-solving
- Multi-tasking strength
- Exceptional customer service
- Relationship building
- Sales expertise
- Customer needs assessment
- Product sales
Timeline
Store Manager
CellularWorld
01.2024 - 12.2024
Sales Associate
CellularWorld
04.2023 - Current
Assistant Store Manager
Xfinity Comcast
02.2022 - 04.2023
Sales Associate
CellularWorld
07.2020 - 02.2022
Sales Associate
MarketSource
11.2018 - 03.2019
Cypress Springs Highschool
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