Bunmaly Chhorn
Lexington,N.C.
Summary
Professional Assistant Front Desk / Assistant Manager with 14 years of experience in hospitality industry. Positive attitude with high level of customer service experience. Energetic with experience helping guests with check-in and check-out.
Overview
8
8
years of professional experience
Work History
Treatment Coordinator
Triad Oral Surgery
High Point, NC
02.2024 - Current
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Conducted financial consultations with patient and set up payment plans.
- Assisted dentist in helping patients determine optimal treatment options.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
Lead Patient Relations Coordinator
Town Creek Dental
Salisbury, NC
06.2022 - 01.2024
- Created and maintained detailed records of all customer interactions.
- Facilitated communication between patients and medical professionals regarding their care plans.
- Analyzed existing processes for efficiency improvements throughout the organization's services lines.
- Assisted in designing systems for tracking inquiries from patients about their treatment options.
Patients Relation Coordinator/Assistant Manager
DENTALWORKS
Lexington, NC
10.2016 - 05.2022
- Recorded project expenses and submitted weekly reports to management.
- Worked with supervisor to assess needs and determine best courses of action.
- Verify all insurances
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Maintained master schedule and set up appointments.
- Managed and routed approximately [Number] calls appropriately per day.
Education
Graduate - Administrative medical
D.P.T Business School
03.2007
High School Diploma Graduate -
James Madison High School
03.2006
Skills
- Progress Tracking and Reporting
- Social Skills Development
- Verbal and Written Communication
- Computer Proficiency
Languages
Cambodian
Professional
Timeline
Treatment Coordinator
Triad Oral Surgery
02.2024 - Current
Lead Patient Relations Coordinator
Town Creek Dental
06.2022 - 01.2024
Patients Relation Coordinator/Assistant Manager
DENTALWORKS
10.2016 - 05.2022
Graduate - Administrative medical
D.P.T Business School
High School Diploma Graduate -
James Madison High School
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