Burley Redwine
Gatesville,TX
Summary
Dynamic professional with extensive experience in customer service and relationship building, notably as a Manager at Chicken Express. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in inventory management and active listening, fostering a collaborative environment that drives team performance and boosts sales.
Hardworking employee enthusiastic about learning Your field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Salesperson
Ace Hardware
Gatesville, TX
10.2024 - 10.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Developed knowledge of inventory and product features to provide accurate information.
- Collaborated with team members to maintain store organization and cleanliness.
- Supported promotional activities by setting up displays and signage effectively.
- Processed transactions at the register efficiently to minimize wait times for customers.
- Learned company policies and procedures to ensure compliance during customer interactions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Owner/Operator
Pie Peddlers
Glen Rose, TX
01.2013 - 10.2024
- Oversaw daily operations, ensuring efficient production and delivery of baked goods.
- Managed inventory levels, optimizing supply chain processes to minimize waste.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Trained and mentored staff, fostering a collaborative work environment and improving team performance.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Manager
Chicken Express
Granbury, TX
09.1992 - 03.2012
- Oversaw daily operations ensuring adherence to company standards and policies.
- Implemented staff training programs enhancing employee performance and service quality.
- Streamlined inventory management processes reducing waste and improving supply chain efficiency.
- Developed and maintained positive customer relationships fostering repeat business.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Lipan ISD
Lipan, TXSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Active listening
Timeline
Salesperson
Ace Hardware
10.2024 - 10.2025
Owner/Operator
Pie Peddlers
01.2013 - 10.2024
Manager
Chicken Express
09.1992 - 03.2012
High School Diploma -
Lipan ISD