Bushra Youssuf
New York City,NY
Summary
Efficient Scheduling manager/coordinator with in-depth knowledge of dental terminology, procedures and insurance plans. Friendly and accommodating profession with 4.5 years of experience scheduling patients using Denticon and Open Dental. Skillful in accurately collecting and recording patient information.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Scheduling Manager
Park Dental
08.2024 - 08.2026
- Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit
- Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication
- Answer patient questions regarding appointments, billing, and insurance benefits
- Verify insurance coverage and assist with patient account management
- Accurately enter and maintain patient information and records
- Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care
- Utilize scheduling and practice management software to support daily operations
- Assist with resolving patient concerns and identifying solutions that support a positive patient experience
Scheduling Coordinator
Community Dental Care
02.2022 - 10.2024
- Greet, check in, and assist patients throughout their visit to ensure a welcoming, positive, and supportive environment.
- Manage and coordinate patient schedules, including booking appointments, handling confirmations, and managing follow-up communication.
- Collaborate with doctors and team members utilizing practice management software to streamline daily operations and optimize care.
- Verify insurance coverage, manage patient accounts, and accurately maintain electronic health records and information.
Volunteer
People Serving People
06.2025 - 07.2026
- As a kitchen volunteer, I help kitchen staff serve daily meals to families staying at the shelter.
- Assist with the setup, workflow, and maintenance required during the busy meal shifts.
Education
High School Diploma -
Apple Valley High School
Apple Valley, MN06-2022
Skills
- Insurance verification
- Time management
- Documentation skills
- Effective multitasking
- Critical thinking
- Verbal and written communication
- Organizational skills
- Deadline coordination
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Interests
community involvement, book clubs, board games, sewing
Timeline
Volunteer
People Serving People
06.2025 - 07.2026
Scheduling Manager
Park Dental
08.2024 - 08.2026
Scheduling Coordinator
Community Dental Care
02.2022 - 10.2024
High School Diploma -
Apple Valley High School