Jessica Carle
Chattanooga,TN
Summary
Creative business-minded professional with 22 years of combined experience in retail management, customer service, visual merchandising, sales, buying & social media marketing.
Overview
22
22
years of professional experience
Work History
STORE MANAGER & BUSINESS PARTNER
CHEESECAKE BOUTIQUE
COLUMBUS, OH
01.2005 - 01.2022
- Launched and built a longstanding well loved high end women’s boutique.
- Developed the culture of sales and customer relationships.
- Selected and planned the fashion apparel to be purchased for each season.
- Managed all marketing — from the planning and designing of print ads, as well as all social media marketing on multiple platforms to drive commerce and grow reach.
- Sourced new designers, product lines and forecasted upcoming trends and traveled to trade shows where I developed relationships with vendors, wrote orders and negotiated terms.
- Planned & coordinated independent fashion shows while partnering with community organizations for local outreach.
- Created all store visual merchandising and floor plans to constantly stay fresh and refocused for adjusting stock levels & changing seasons.
- Trained staff on best practices for selling & styling and taught a high engagement hands-on approach to customer service.
- Built out and managed a fully integrated and functioning e-commerce website linked to the brick & mortar location.
STORE MANAGER
WHITE HOUSE | BLACK MARKET
MYRTLE BEACH, SC
01.2004 - 01.2005
- Recruited to open & manage the first location in the Grand Strand area.
- Responsible for all store operations including; recruiting, interviewing, hiring, training, scheduling & general managerial tasks.
- Built a strong repeat clientele through brand knowledge and exceptional customer service resulting in high UPT’s.
- Consistently exceeded personal sales goals & was repeatedly recognized as the top sales producer in the district & region.
STORE MANAGER & APPAREL BUYER
SALT PEDDLER
PAWLEYS ISLAND, SC
01.2000 - 01.2004
- Managed and Oversaw all day to day store operations, scheduling , hiring and training. Purchased for 6000 Sq Ft specialty retail shop.
- Made buying decisions, wrote orders & built relationships with wholesale accounts regarding swimwear, sportswear, footwear, and accessories.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Showcased and created appealing custom visual merchandising concepts as well as set product to plan-o-gram; ensuring POP placement for corporate brands including Birkenstock, Oakley, Lacoste, BCBC and more.
Education
Bachelors Of Studio Art -
Coastal Carolina University
Skills
- Customer Service
- Retail Management
- Visual Merchandising
- Sales Strategies
- Originality and Creativity
- Team Leadership
- Social Media Management
- Decision Making
- Ecommerce Development
- Marketing
- POS Systems
- Operations Management
Timeline
STORE MANAGER & BUSINESS PARTNER
CHEESECAKE BOUTIQUE
01.2005 - 01.2022
STORE MANAGER
WHITE HOUSE | BLACK MARKET
01.2004 - 01.2005
STORE MANAGER & APPAREL BUYER
SALT PEDDLER
01.2000 - 01.2004
Bachelors Of Studio Art -
Coastal Carolina University