Byron Green
Phoenix,AZ
Summary
Results-driven recruiting and sales professional with over 10 years of expertise in consultative recruiting and selling, relationship management, and customer service in high-pressure environments. Proven ability to build trust with numerous school administrations, exceed admissions recruiting goals, and implement strategic territory growth. Skilled in presenting complex information, overcoming objections, and delivering client-focused solutions. Ready to leverage a patient-centric, goal-oriented approach to excel in pharmaceutical sales at Novo Nordisk.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Adjuster – Fire Property Stewardship
State Farm
09.2021 - Current
- Built trusted relationships with policyholders, guiding them through complex claims processes with empathy and accuracy.
- Managed inbound and outbound customer interactions, resolving issues promptly to enhance satisfaction and retention.
- Collaborated with third-party vendors and internal teams to ensure smooth claim resolutions.
- Developed keen analytical skills by evaluating coverage details and making sound decisions under minimal supervision.
Vehicle Acquisition Representative
Carvana
07.2021 - 09.2021
- Engaged with customers in a consultative manner to facilitate vehicle acquisitions, overcoming objections and ensuring compliance with sensitive documentation processes.
- Utilized data-driven insights to tailor conversations, enhancing customer engagement and improving acquisition rates.
- Demonstrated adaptability in a fast-paced environment, managing multiple client interactions daily while maintaining attention to detail.
Lead College Recruiter
Dream Center Education Holdings
08.2015 - 03.2019
- Successfully developed and executed territory-level recruitment strategies, consistently surpassing enrollment targets.
- Established and nurtured partnerships with schools, community organizations, and key stakeholders to drive brand awareness.
- Designed and delivered persuasive presentations tailored to audience needs, influencing decision-making processes.
- Acted as a trusted advisor, addressing prospective students' objections and guiding them through complex enrollment procedures.
College Recruiter
Education Management Corporation
02.2012 - 07.2015
- Managed a recruitment territory, executing strategic outreach and follow-up initiatives.
- Conducted market research to identify and capitalize on new business opportunities.
- Delivered effective presentations that clearly communicated program benefits and enrollment procedures.
Education
Associate of Science -
Opryland Culinary Institute
Nashville, TN01.2001
Bachelor of Science -
Oakwood University
Huntsville, AL01.1996
Skills
- Relationship & Territory Management
- Time Management & Adaptability
- Self-Starter with Team Collaboration
- Strategic Sales Planning
- Needs-Based Consultative Selling
- Public Speaking & Presentation Delivery
- CRM & Data-Driven Sales Tools
- Cross-Functional Collaboration
- Objection Handling & Negotiation
- Compliance & Documentation
- CRM Platforms & Sales Reporting Tools
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Analysis & Territory Planning
Certification
- Certified Culinarian
- ServSafe Manager Certification
Additional Qualifications
- Valid Driver’s License | Clean Motor Vehicle Record
- Self-starter with a proven ability to work independently and collaboratively
- Experienced in navigating customer decision-making processes, overcoming objections, and delivering impactful solutions
- Commitment to continuous learning in product knowledge and proficiency
Accomplishments
- EDMC Recruiting Leadership Award
- Culinary Excellence Award
- Culinary Apprentice of the Year Award
- Impact Community Involvement Award
Timeline
Claims Adjuster – Fire Property Stewardship
State Farm
09.2021 - Current
Vehicle Acquisition Representative
Carvana
07.2021 - 09.2021
Lead College Recruiter
Dream Center Education Holdings
08.2015 - 03.2019
College Recruiter
Education Management Corporation
02.2012 - 07.2015
Associate of Science -
Opryland Culinary Institute
Bachelor of Science -
Oakwood University
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