Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Byron Johnson

Concord,NC

Summary

Highly productive and professional individual with a strong track record of efficiently performing tasks and job duties, consistently delivering high-quality results. Known for ability to work independently and effectively with minimal supervision, ensuring timely completion of projects. Safety-oriented professional with extensive knowledge of OSHA regulatory safety protocols and practices, prioritizing the well-being of colleagues and maintaining a secure work environment. Currently seeking new career opportunities to apply skills and expertise in a dynamic and challenging role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Associate

Amazon DSP
10.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

Package Handler

FedEx
05.2024 - 08.2024
  • Maintained consistent accuracy while expediting package loading operations.
  • Accomplished delegated tasks with accuracy and attention to detail.

Crew Member

Dunkin'
08.2023 - 04.2024
  • Engaged warmly with visitors.
  • Managed task of completing orders accurately.
  • Sanitized all workstations and maintained cleanliness in the lobby.
  • Executed detailed check on donut sales inventory.
  • Executed end-of-cycle responsibilities to meet organizational goals.

Customer Service Representative

Cream Ice Concepts & Conceptions
03.2023 - 08.2023
  • Processed customer orders efficiently.
  • Crafted custom ice cream offerings tailored to customer preferences.
  • Delivered exceptional customer service.

CoLab Office Student Assistant

Ohio University
05.2021 - 12.2022
  • Provided direct support to students seeking assistance at the help desk.
  • Managed client communications efficiently.
  • Performed end-of-day cleaning tasks across 11 rooms to maintain workspace readiness.

Lowe's Cashier

Lowe's Home Improvement
05.2022 - 08.2022
  • Greeted every customer
  • Operated cash register[s]
  • Assisted customers as needed.

Dollar General Cashier

Dollar General
05.2021 - 06.2021

Wendy's Crew Member

Wendy's
06.2020 - 07.2020
  • Maintained the grill
  • Assisted customers at the pick up drive-thru window
  • Made drinks and maintained the drink machine.

Team Member

Dairy Queens
06.2019 - 08.2019
  • Managed the cash register while my team members make the ice cream
  • Prepped sandwiches in the back to save time if customers order it
  • Took inventory of all food items for the next 7 day period.

Education

High School Diploma -

Latta High School
Latta, SC
06-2021

Skills

  • Customer service
  • Cash handling
  • Cash register
  • Package Handler
  • Cable Terminating
  • Basic Computer Skills
  • Microsoft Office Products
  • HTML
  • CSS
  • JavaScript
  • Heavy Lifting
  • Package scanning

Certification

Telecommunications

Assessments

  • Customer focus & orientation, Proficient, 03/01/23, Responding to customer situations with sensitivity
  • Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues
  • Work style: Reliability, Proficient, 04/01/24, Tendency to be reliable, dependable, and accountable at work
  • Work style: Reliability, Proficient, 04/01/23, Tendency to be reliable, dependable, and act with integrity at work
  • Work motivation, Proficient, 04/01/24, Level of motivation and discipline applied toward work
  • Food service: Customer situations, Proficient, 06/01/23, Identifying and addressing customer needs in a food service setting
  • Customer service fit, Proficient, 04/01/23, Measures the traits that are important for success for customer service roles

Timeline

Delivery Associate

Amazon DSP
10.2024 - Current

Package Handler

FedEx
05.2024 - 08.2024

Crew Member

Dunkin'
08.2023 - 04.2024

Customer Service Representative

Cream Ice Concepts & Conceptions
03.2023 - 08.2023

Lowe's Cashier

Lowe's Home Improvement
05.2022 - 08.2022

CoLab Office Student Assistant

Ohio University
05.2021 - 12.2022

Dollar General Cashier

Dollar General
05.2021 - 06.2021

Wendy's Crew Member

Wendy's
06.2020 - 07.2020

Team Member

Dairy Queens
06.2019 - 08.2019

High School Diploma -

Latta High School

Telecommunications

Byron Johnson