Daniela Ramirez
Miami,FL
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Offering blend of strong analytical skills and genuine willingness to learn and grow within civil engineering field. Ready to use and develop problem-solving abilities and technical expertise.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Florida Pain Treatment Center
02.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sale Associate
Care 4Hair
08.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Front Desk Receptionist
United Laboratory Services
09.2023 - 02.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
No Degree - Civil Engineer
Miami Dade College
Miami, FL08-2028
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Appointment Scheduling
- Verbal and written communication
- Telephone Etiquette
- Office Organization
- Sensitive information handling
- Multi-Line Telephone Systems
- Proficient in [Software]
- Microsoft Office Suite
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Florida Pain Treatment Center
02.2024 - Current
Front Desk Receptionist
United Laboratory Services
09.2023 - 02.2024
Sale Associate
Care 4Hair
08.2023 - 09.2023
No Degree - Civil Engineer
Miami Dade College
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