Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Jones

Warren,MI

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Motivational Supervisor with [Number] years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Energetic [Job Title] successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Customer-oriented Supervisor with [Number] years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in [Type] industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

22
22
years of professional experience

Work History

Supervisor

Green For Life Environmental
Sterling Heights, Michigan
08.2016 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Ensured safety procedures were in place during work hours.
  • Communicated via email/phone about complaints or and issues on route.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

CDL - B Driver

Rizzo Services Environmental
Sterling Heights, Michigan
08.2014 - 10.2016
  • Performed pre-trip inspections of vehicles and ensured compliance with safety regulations.
  • Loaded and unloaded freight in a safe and timely manner.
  • Drove long distances to deliver goods while maintaining log books according to DOT regulations.
  • Ensured cargo was properly secured and balanced for transport.
  • Followed all applicable laws, rules and regulations related to commercial driving operations.
  • Inspected vehicle systems including brakes, lights, tires, fluids. before each trip.
  • Adhered strictly to company policies and procedures regarding safety protocols.
  • Completed daily logs detailing time spent on duty versus off-duty activities in accordance with FMCSA regulations.
  • Reported any mechanical issues or incidents encountered during trips promptly to supervisors.
  • Consistently maintained cleanliness standards inside cabins as well as external trailer surfaces.
  • Conducted daily maintenance checks on assigned trucks including fluid levels, tire pressure.
  • Monitored weather conditions closely while travelling through different regions or states.

CDL-B Driver

Tringali Sanitation
Troy, MI
07.2012 - 08.2014
  • Performed pre-trip inspections of vehicles and ensured compliance with safety regulations.
  • Loaded and unloaded freight in a safe and timely manner.
  • Drove long distances to deliver goods while maintaining log books according to DOT regulations.
  • Ensured cargo was properly secured and balanced for transport.
  • Verified delivery paperwork against the load prior to leaving the warehouse.
  • Followed all applicable laws, rules and regulations related to commercial driving operations.
  • Inspected vehicle systems including brakes, lights, tires, fluids. before each trip.
  • Adhered strictly to company policies and procedures regarding safety protocols.
  • Completed daily logs detailing time spent on duty versus off-duty activities in accordance with FMCSA regulations.
  • Consistently maintained cleanliness standards inside cabins as well as external trailer surfaces.
  • Reported any mechanical issues or incidents encountered during trips promptly to supervisors.
  • Conducted daily maintenance checks on assigned trucks including fluid levels, tire pressure.
  • Monitored weather conditions closely while travelling through different regions or states.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

CDL- B Driver

Waste Connections Inc.
Cleveland, Tennessee
06.2011 - 07.2012
  • Performed pre-trip inspections of vehicles and ensured compliance with safety regulations.
  • Loaded and unloaded freight in a safe and timely manner.
  • Drove long distances to deliver goods while maintaining log books according to DOT regulations.
  • Ensured cargo was properly secured and balanced for transport.
  • Verified delivery paperwork against the load prior to leaving the warehouse.
  • Followed all applicable laws, rules and regulations related to commercial driving operations.
  • Inspected vehicle systems including brakes, lights, tires, fluids. before each trip.
  • Completed daily logs detailing time spent on duty versus off-duty activities in accordance with FMCSA regulations.
  • Reported any mechanical issues or incidents encountered during trips promptly to supervisors.
  • Consistently maintained cleanliness standards inside cabins as well as external trailer surfaces.
  • Conducted daily maintenance checks on assigned trucks including fluid levels, tire pressure.
  • Monitored weather conditions closely while travelling through different regions or states.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

CDL-B Driver

Waste Managment
Southfield, Michigan
09.2009 - 06.2011
  • Performed pre-trip inspections of vehicles and ensured compliance with safety regulations.
  • Loaded and unloaded freight in a safe and timely manner.
  • Drove long distances to deliver goods while maintaining log books according to DOT regulations.
  • Maintained communication with dispatchers regarding delivery schedules, routes, and traffic delays.
  • Ensured cargo was properly secured and balanced for transport.
  • Followed all applicable laws, rules and regulations related to commercial driving operations.
  • Inspected vehicle systems including brakes, lights, tires, fluids. before each trip.
  • Completed daily logs detailing time spent on duty versus off-duty activities in accordance with FMCSA regulations.
  • Reported any mechanical issues or incidents encountered during trips promptly to supervisors.

Route Sales Manager

Prairie Farms Dairy
Oak Park, Michigan
08.2002 - 06.2009
  • Developed and implemented effective sales strategies to increase customer base.
  • Created and maintained relationships with key accounts, ensuring customer satisfaction with product quality and delivery timelines.
  • Established efficient route plans for drivers to ensure timely deliveries of products.
  • Trained and supervised new route drivers on safety procedures, customer service, and company policies.
  • Monitored inventory levels in order to ensure adequate stock for customers' needs.
  • Conducted regular meetings with the sales team to review performance objectives and set targets for future growth.
  • Resolved customer complaints promptly by providing solutions that best meet their needs.
  • Investigated any discrepancies between invoices, delivery orders, and returns from customers.
  • Negotiated contracts with vendors to obtain favorable pricing terms on products purchased by customers.
  • Implemented systems for tracking shipments from warehouse locations until they reach their destination points safely.
  • Developed new routes and operating methods to increase quality and efficiency.
  • Kept detailed records of employee sales.
  • Held route sales representatives accountable for issues and general sales.

Education

High School Diploma -

Hazel Park High School
Hazel Park, MI
06-2002

Skills

  • Business Development
  • Staff Management
  • Schedule development
  • Process Improvement
  • Complex Problem-Solving
  • Employee Motivation
  • Goal-Oriented
  • Negotiation
  • Training and mentoring
  • Staff Discipline
  • Project Management
  • Policy Enforcement
  • Industrial hygiene

Timeline

Supervisor

Green For Life Environmental
08.2016 - Current

CDL - B Driver

Rizzo Services Environmental
08.2014 - 10.2016

CDL-B Driver

Tringali Sanitation
07.2012 - 08.2014

CDL- B Driver

Waste Connections Inc.
06.2011 - 07.2012

CDL-B Driver

Waste Managment
09.2009 - 06.2011

Route Sales Manager

Prairie Farms Dairy
08.2002 - 06.2009

High School Diploma -

Hazel Park High School
Douglas Jones