Janey Johnson
Highland Park,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Brixton
04.2024 - 07.2024
- Organized product to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Delivered energetic responses to customers, going above and beyond to serve needs.
- Collaborated with team members to improve overall store performance.
Hostess
Union Kitchen and Tap
01.2024 - 04.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, taking to go orders, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
Sales Associate
Flashbacks
08.2023 - 12.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service.
Barista
Pannikin Coffee and Tea
08.2021 - 05.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various coffee and tea techniques, ensuring consistent quality across all drinks served.
- Promoted a welcoming atmosphere and addressing customer's specific needs.
- Contributed to a positive team environment through effective communication and collaboration.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Camp Counselor
Camp Nor'Wester
05.2022 - 07.2022
- Worked as a team member in the arts department and counselor in the nature-based camp community.
- Took care of the kids attending the camp, providing guidance and support, teaching kids about living outdoors, and guided them in living intentionally in a community.
- Performed physically laborious outdoor tasks.
- Collaborated with the tight community to promote growth, camaraderie, and overall well-being.
- Acted as a positive role model and exemplifed the camp's core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Server and Barista
Swami's Cafe Encinitas
05.2020 - 08.2021
- Worked as a server, barista, ran the register, trained new employees, cleaned, organized, helped customers.
Crew Member
Trader Joe's Grocery Store
09.2019 - 08.2021
- Performed duties as a cashier, stocker, bagger, and customer service expert.
- Trained new employees.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Regularly updated shelves, displays, and backstock insuring that all products were visible, easily accessible, organized, and fresh.
Education
Associates of Arts - Communications
San Diego Mesa College
12.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
References
- Chase Kanowski, Manager at Brixton, (760) 230-2082
- Dempsey Holder, Owner and Manager of Pannikin Coffee and Tea, (858) 663-9833
- Jill Steigerwald, Camp Nor'Wester Director, (360) 472-1382
- Joel Huges, Trader Joe's General Manager, (760) 634-2114
Timeline
Sales Associate
Brixton
04.2024 - 07.2024
Hostess
Union Kitchen and Tap
01.2024 - 04.2024
Sales Associate
Flashbacks
08.2023 - 12.2023
Camp Counselor
Camp Nor'Wester
05.2022 - 07.2022
Barista
Pannikin Coffee and Tea
08.2021 - 05.2023
Server and Barista
Swami's Cafe Encinitas
05.2020 - 08.2021
Crew Member
Trader Joe's Grocery Store
09.2019 - 08.2021
Associates of Arts - Communications
San Diego Mesa College
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