C’Aaliyah Myers
Texas City
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my time management and Microsoft Office skills to boost efficiency. Recognized for exceptional service and leadership, I excel in fast-paced environments, consistently achieving goals with a keen focus on surpassing customer satisfaction targets.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon-FreeFlow Enterprise
La Marque
08.2023 - Current
- Delivered mail to residences and businesses along designated routes.
- Managed time efficiently by planning out most efficient route possible.
- Followed all applicable laws and regulations governing the transportation of hazardous materials safely and efficiently.
- Adhered strictly to safety protocols while driving company vehicle.
- Checked daily mail route for accuracy and changes.
- Worked closely with supervisors to ensure timely completion of assigned tasks.
- Inspected vehicle before each shift for defects and necessary repairs.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
Personal Shopper
Walmart
Pearland
12.2023 - 08.2024
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Completed pickup and shopping orders for customers within local area.
- Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
- Secured and stored items until customer pickup.
- Responded promptly to customer inquiries via phone calls or emails.
Dietary Hostess-Contract Worker
Taylor Smith Consulting
Webster
06.2023 - 12.2023
- Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Informed customers of daily specials in a friendly manner.
- Stocked supplies such as napkins, condiments, silverware.
- Observed special diets prescribed by physicians or nutritionists.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Delivered snacks to nurse station for distribution to specific residents.
- Assembled and served meals according to specific guest requirements.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Delivered meals to residents and patients in their rooms
- Served food and snacks according to planned menu and patients' diet orders.
- Gathered soiled trays and delivered them to the dishwashers
- Stocked food and other supplies for main kitchen and units.
- Prepared workstations with ingredients and tools to increase efficiency.
Team Lead
Office Depot
Galveston
12.2022 - 06.2023
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Set specific goals for projects to measure progress and evaluate end results.
- Motivated team members through recognition programs and performance-based incentives.
- Ensured compliance with all safety regulations within the store environment.
- Counted and balanced cashier drawers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated digital photo printing equipment to produce quality prints.
Personal Shopper
Walmart
La Marque
10.2020 - 12.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Completed pickup and shopping orders for customers within local area.
- Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
- Secured and stored items until customer pickup.
- Responded promptly to customer inquiries via phone calls or emails.
Guest Service Team Lead
Schlitterbahn Waterpark Galveston
Galveston
03.2019 - 09.2020
- Handled payment processing and provided customers with receipts and proper bills and change.
- Streamlined daily operations, including check-in and check-out processes, to increase efficiency, and satisfaction.
- Acted as a liaison between customers and upper management when necessary.
- Conducted weekly team meetings to review performance goals and objectives.
- Provided coaching and mentoring sessions to help employees reach their full potential.
- Provided leadership to team of guest service representatives, ensuring all customer inquiries were handled in a timely and efficient manner.
- Provided exceptional customer service to guests and ensured their satisfaction.
- Trained new hires on company policies and procedures for providing exceptional customer service.
Education
Associate of Arts - General Studies
College of The Mainland
Texas City, TX05-2020
High School Diploma -
Texas City High School
Skills
- Customer service
- Time management skills
- Verbal and written communication
- Record keeping
- Cash Handling
- Food Handling
- Typing
- Microsoft Office
- Deliver Driver Experience
Timeline
Personal Shopper
Walmart
12.2023 - 08.2024
Delivery Driver
Amazon-FreeFlow Enterprise
08.2023 - Current
Dietary Hostess-Contract Worker
Taylor Smith Consulting
06.2023 - 12.2023
Team Lead
Office Depot
12.2022 - 06.2023
Personal Shopper
Walmart
10.2020 - 12.2022
Guest Service Team Lead
Schlitterbahn Waterpark Galveston
03.2019 - 09.2020
Associate of Arts - General Studies
College of The Mainland
High School Diploma -
Texas City High School