Cac Vu
San Jose,CA
Summary
Results-driven Sales Professional experienced in capitalizing on sales opportunities and optimizing operations. Achieved significant improvements in sales performance through effective networking, inventory management, and sales forecasting. Focused on delivering measurable revenue and profit contributions by implementing impactful market strategies.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Operations Manager
Canalis Nightclub
Ho Chi Minh City, Vietnam
05.2026 - 08.2026
- Managed purchasing and vendor relationships with beverage suppliers, ensuring uninterrupted operations through effective pricing negotiations and prompt resolution of delivery discrepancies.
- Analyzed historical sales data and guest volume trends to accurately forecast beverage demand, optimizing purchasing levels to effectively minimize stockouts and excess inventory.
Wine Sales Representative
Packing House Wines
Claremont, CA
02.2026 - 05.2026
- Assisted 30+ customers per shift with wine selections based on preferences, occasions, and food pairings, providing education on tastings, varietals, and wine regions.
- Merchandised 100+ wine SKUs, optimizing stock organization and presentation to enhance customer engagement and drive sales.
- Analyzed emerging wine trends and customer preferences across varietals and regions, leveraging insights to provide targeted recommendations and elevate the shopping experience.
Operations Manager (Internship)
Restaurant at Kellogg Ranch
Pomona, CA
01.2026 - 05.2026
- Managed FOH and BOH operations in a live, guest-facing restaurant environment. Rotated through FOH and BOH management roles, supervising 10+ servers and coordinating service execution. Enforced standard operating procedures and sequence of service to ensure quality and consistency.
- Controlled food, labor, and operating costs using waste, breakage, and inventory reports. Led pre-shift planning, guest recovery, and real-time problem solving during service.
Sales Merchandiser
Southern Glazer's Wine and Spirits
Sunnyvale, California
07.2025 - 02.2026
- Organize and supervise product displays across major retail accounts (TWM's & BevMo's) to maximize visibility and sales. Build and reset shelves and promotional end caps according to planograms and brand standards.
- Collaborate with sales representatives and store managers to ensure product availability, execute marketing campaigns, and support seasonal programs. Contributed to an average 10-15% lift in featured SKU velocity during promotional periods.
Product Specialist & Retail Mentor
Apple Inc.
Santa Clara, CA
10.2019 - 02.2023
- Designed and delivered training programs to enhance team efficiency, communication, and customer service, including onboarding 15-20 new hires to quickly adapt to their roles.
- Skilled at engaging customers through tailored recommendations, addressing concerns, and delivering solutions that drive satisfaction and sales while ensuring a smooth, memorable service experience.
- Recognized as a Top 10 Sales Specialist among 200+ employees for consistently strong sales performance.
Education
Bachelor of Science - Hospitality Management; F&B
California State Polytechnic University, Pomona
Pomona, CA05-2026
Skills
- Inventory Management
- Sales Forecasting
- Merchandising/Marketing
- Business Development
- Team Leadership
- Communication
Languages
English
Native/ Bilingual
Vietnamese
Professional
Certification
- Wine & Spirits Education Trust (WSET) Level 2 in Wines, 2026
- Court of Master Sommeliers of Americas - Introductory Sommelier, 2025
- California Responsible Beverage Service Certification, 2026
Timeline
Operations Manager
Canalis Nightclub
05.2026 - 08.2026
Wine Sales Representative
Packing House Wines
02.2026 - 05.2026
Operations Manager (Internship)
Restaurant at Kellogg Ranch
01.2026 - 05.2026
Sales Merchandiser
Southern Glazer's Wine and Spirits
07.2025 - 02.2026
Product Specialist & Retail Mentor
Apple Inc.
10.2019 - 02.2023
Bachelor of Science - Hospitality Management; F&B
California State Polytechnic University, Pomona