Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
07.2022 - 12.2023
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Animal Caretaker
Private Employer
06.2021 - 07.2022
Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to Owner in a timely manner.
Maintained stalls, cared for, and reported on 6 horses
Food Service Worker
Flame N Freeze
04.2019 - 03.2022
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Streamlined food preparation processes for increased efficiency and reduced waste.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express