Proven track record in enhancing customer satisfaction at Dicks Sporting Goods, adept in cash handling and fostering positive customer interactions through exceptional service and empathy. Demonstrated professionalism in managing transactions with utmost accuracy, contributing significantly to operational efficiency. Skilled in both organizational abilities and customer assistance, consistently exceeding business objectives.
Volunteer Work:
For two summers I was asked by my travel basketball coach to help with his summer basketball clinic specializing in executing "guard camp" for kids ranging in age from 12-15. I coordinated and led group activities fro campers and other student counselors, welcomed participants along with building relationships with campers to improve their ball handling skills and self confidence. 2022-2023
I volunteered four years in middle school and high school, participating in Operation Christmas. This is a national organization that helps build Christmas boxes for children in need all over the United States. 2018, 2019, 2021, 2022.
I volunteered at he Maryland Coordination and Analysis Center (MCAC) in Baltimore, Maryland which is an anti-terrorism fusion center helping with office work and organizing files. Summer of 2024.