Cade Thomas
McKinney
Summary
Licensed auto and special lines insurance agent with experience in policy sales, customer service, and compliance across 30+ states. Skilled in providing tailored insurance solutions, ensuring accuracy and maintaining high client satisfaction. Looking to advance with a leading provider to further develop expertise and drive sales success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Remote Auto & Special Lines Insurance Agent
Afni, Inc (Progressive)
10.2024 - Current
- Responded to customer calls swiftly to resolve issues and answer questions.
- Understood the purpose of owning a call and providing a purpose, process, and payoff to a client in order to effectively get the job done.
- Implemented Progressive Sales Philosophy to tailor my skills and best serve the company.
- Reviewed performance KPIs and adjusted accordingly to the company's desires, in order to push towards success.
- Efficiently managed writing of insurance policies, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to new clients to reach sales targets.
Lineman
Terrell Aviation
06.2023 - 08.2023
- Fueled a variety of airplanes with JET-A and AVGAS.
- Utilized a POS system to help pilots pay for fuel.
- Kept the FBO and it's fuel stations and facilities secure and safely maintained.
- Helped mechanics with aircraft repair and cleaning while following OSHA and FAA rules and regulations.
- Maintained a secure facility during events and abnormal conditions.
- Managed fuel trucks and their capacities and safety.
- Held a responsible and customer friendly FBO image.
Crew Team Member
Jersey Mike's Subs
03.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Torchy's Tacos
07.2022 - 02.2023
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
- Helped customers complete purchases and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Server
Cracker Barrel Old Country Store
06.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Royse City High School
Royse City, TX05.2023
Skills
- Licensed insurance agent
- Professionalism and ethics
- Client relations
- Policy writing
- Policy renewals
- Regulatory compliance
Certification
Auto & Special Lines Insurance License - 10/2024
(30 States Resident and Non-Resident)
Private Pilot Certificate Part 61 - 8/14/23
Part 107 sUAV Remote Pilot Certificate - 10/11/23
Timeline
Remote Auto & Special Lines Insurance Agent
Afni, Inc (Progressive)
10.2024 - Current
Lineman
Terrell Aviation
06.2023 - 08.2023
Crew Team Member
Jersey Mike's Subs
03.2023 - Current
Cashier
Torchy's Tacos
07.2022 - 02.2023
Server
Cracker Barrel Old Country Store
06.2021 - 06.2022
High School Diploma -
Royse City High School
Similar Profiles
Arianna KrichbaumArianna Krichbaum
Transition Coach at Afni, IncTransition Coach at Afni, Inc
Iasia WebsterIasia Webster
Customer Service Representative at Afni, IncCustomer Service Representative at Afni, Inc
Rosa PuigRosa Puig
Customer Service Representative at Afni Call Center / ProgressiveCustomer Service Representative at Afni Call Center / Progressive